About Our Data Centre

The Web Factory's servers are located in the Space Centre. This is a world class Data Centre with all of the systems in place that you would expect:

The Facility:
Located in Camberwell, Victoria, this state-of-the-art facility provides a robust, reliable and secure environment to host our servers.

The network room includes over 400 square metres of raised floor, sophisticated temperature and humidity control, an array of physical security features, state-of-the-art smoke detection and fire suppression systems, motion sensors, closed circuit video monitoring and 24 x 7 secured access.

Redundant subsystems including multiple Internet connections, power on the premises and backup generator provides the highest levels of reliability.

Power:
The facility is connected to its own mains power substation within the building. All power is filtered from transient surges and electrical line noise. In case of interruption to mains power, backup power is supplied by two separate 80KVA UPS units supported by a 350KW Turbo Charged V12 Generator with over 2500 litres of diesel on site, enabling the facility to seamlessly power through any extended interruption to main power.

Each rack is individually connected on its own 10AMP socket and circuit breaker, so power to your equipment will not be affected if another customer's equipment 'throws a breaker'.

Network:
We only use Cisco switches and routers for internal networking and Internet connections. Each 'head end' rack is connected to a core switch by gigabit fibre. In case of failure, each rack is also connected by 100BaseT to a secondary switch.

Bandwidth:
Our Internet connectivity is provided through the high speed local backbones and international links of several suppliers (including Connect, UUNet and Netspace). Through these suppliers we use a number of peering traffic exchange points throughout Australia.

Our paths to the Internet are fully redundant, using several telco providers and entries to our building. In the event of an outage on one path the connection will switch to another path.

We pay extremely close attention to bandwidth usage, ensuring capacity exceeds demand.

Air Conditioning:
The environment within the facility is constantly monitored and air conditioned using dual Leibert 70KWA under floor air conditioning systems, maintaining both temperature and humidity. The workload is shared across both units but can be maintained by a single unit if required.

Cabling:
Data and electrical cables are run in separate trays within the raised floor space to prevent interference between data with power.

Fire Protection:
We use state-of-the-art VESDA smoke detection, installed in the ceiling and floor. Vesda 'sniffs' the air, using a laser to detect particles of smoke long before a human could detect it. In case of failure, a secondary smoke detection system is fitted throughout the facility.

Security:
The building and network room within are independently secured. A closed circuit video system records all access to the facility. Lockable front and rear doors on each cabinet provides additional security for equipment and cables.

Customer access to their equipment is escorted and supervised by SpaceCentre personnel at all times. A staging area outside of the main network room is available for customers requiring on-site access to equipment for extended periods.

Network Operations Centre:
Our Network Operations Centre (NOC) is located within the building along side the Network Room, so engineers are close by should a problem arise.